Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form on our website
• Call or email us with inquiries
• Rent a storage unit through our rental portal
• Make a payment through our online payment system

This information may include your name, email address, phone number, mailing address, and payment information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process rental agreements and payments
• Send you important information about your storage unit or account
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations

3. Sharing of Personal Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and business (e.g., payment processors, analytics providers)
• When required by law or to comply with legal process
• To protect our rights, property, or safety, or that of our customers or the public

SMS consent is not shared with third parties or affiliates.

4. Third-Party Services

We use the following third-party services that may collect information about you:

• Google Analytics: We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. For more information, visit Google's Privacy Policy.
• Online Rental & Payment Portal: Rental and payment processing is handled through our third-party portal at rent-copperstonestorage.com, which has its own privacy practices.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

10. Links to Other Websites

Our website may contain links to third-party websites, including our rental portal and social media pages. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically for the latest information on our privacy practices.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: